RETURNS & EXCHANGES

1.What if I can’t find an item in my order package?

If there are any missing items in your order, you can immediately confirm via Live Chat on the SKINTIFIC website (https://skintific.id/) or contact our Customer Service at +62813-2455-7457, by sending a video of opening the received package.SKINTIFIC will replace or resend any missing or incorrect items.

 

2.What if the item I received is damaged or defective?

If any item is damaged or defective, you can immediately confirm via Live Chat on the SKINTIFI Cwebsite(https://skintific.id/)) or contact our Customer Service at +62813-2455-7457, by sending a video of opening the received package.
SKINTIFIC will replace the damaged or defective product with a new one.